Jul 27, 2023
This week we delighted to talk with Jason Cranswick Chief Operating Officer at MARUBENI AUTO INVESTMENT (UK) LIMITED and Managing Director of Norton Way Group.
Jason is unusual, in the fact that he has worked for dealer
groups, manufacturers and a disruptor.
This background brings a vast wealth of knowledge that we
tap...
Jul 20, 2023
In this episode Simon and Andrew Clark (Operations Director, Symco Training) delve into the challenges of recruiting.
Attracting the right calibre of staff is becoming increasing difficult, and with agency there is the risk of losing quality sales team members.
How do we deal with these issues going forward and where do...
Jul 13, 2023
Alistair Horsburgh, Group Chief Strategy Officer, from CitNOW Group, returns this week to chat about everything from Artificial Intelligence and Sales Agency to looking at future investments.
One of the biggest challenges to sales and service staff is time, and we discuss that there will always be opposing views...
Jul 5, 2023
Kenneth joins us again to look at the agency model, customer confidence, emerging brands and the ownership journey.
Under the agency model, how are the OEMs going to value trade-ins, deal with pre-registrations and are they going to proactive or reactive?
Something for everyone in this episode, whether you’re a...